Solving a customer pond problem (part 2)

Last week, we helped our customer with his pond problem.
(Click here to see what we did during last visit)

We changed it pond filter from a canister filter to a Jebao CF20UV pond filter.

We also added Greencut algae removal to remove the excess algae in the pond and EIHO Activated Carbon into the pond to remove smells and purify the water to keep water crystal clear.

This week, we went back and water quality is much better now. we took some photo to show you the different. 

 (Before)

(After) 

      (Before)

 (After)

Water is crystal clear now. Algae and slug are much lesser now. As water quality is better now, we will be adding new fishes into the pond. 

First, we did water test for the pond.  Ammonia (NH4), Nitrite (NO2) and Nitrate (NO3) were fine but pH is a bit acidic. (Below 7). We are adding goldfish into the pond, pH needs to be slightly alkaline (Around 7 – 7.5).

To increase the pH, we add in EIHO Water Stabilizer into the pond. It will raise the pH. At the same time, EIHO water stabilizer will increase the KH, which will prevent pH fluctuation. We recommend the KH level be kept at around 2-6. 

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Tips:
If you have outdoor ponds, after a heavy rain you may experience large pH and KH drop. Usually, rain in our region can be slightly acidic. After heavy downpour, your pond can receive up to 50% water changes. This will alter the parameters such as Salinity, pH, KH.

This can cause fishes to be scare (fishes appear darting around or appear restless in a corner). In worse cases, it can cause unnecessary fish death.

We recommend hobbyist to keep a few packs of  EIHO Water Stabilizer after heavy rainfall. This will help to stablise the water condition of the pond.

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It time to add in the fishes. Our customer brought some baby goldfish to test the water of the newly cleaned pond. 

  

After adding the fishes, we add in EIHO Bacter Gold. EIHO Bacter Gold is beneficial bacteria in powder form. Beneficial bacteria help break down waste and harmful ammonia, nitrite and fasten the process of nitrogen cycle in the pond so we can add in more fishes in the pond in future. It also helps reduce the slug in the pond.

These are about all that need to be done. We advise our lient to add in Greencut algae removal and EIHO Bacter Gold twice every month. This will remove remaining algae and slug in the pond and also preventing them.

Add fishes like algae eaters and bottom feeders will help remove algae too. It is always good to add in other kind of fishes to create an ecosystem in a pond. This will reduce the need for maintenance.

It's always nice to see our customer feeling good with their fishes and pond.

Happy customer, happy us.

Solving a customer pond problem (part 1)

Recently, we went to a customer house to help with their ponds problem.

They were facing problems like algae, fish dying and cloudy and smelly water in their pond.

While checking on the pond we see that their water was green (cause by algae), pebbles were covered with slug and algae, water was still, water was smelly as dead fishes are left in the pond.

And we found the cause for the problem in their pond. They were using a canister filter system with low water flow rate.

We suggested them to change to a better filtration system that can provide them with good water flow rate and UV-C system to eliminate algae to improve their water quality in order to keep fishes.

We changed their filtration system to Jebao CF20 Pond Filter(with UV) with Jebao FM8000 eco water pump.

On the left is the Jebao CF20 Pond Filter (with UV) with Jebao FM8000 eco water pump. On the right is the canister filter that were used before

Jebao CF Filters comes with filter materials that help to remove dirt both physically and biologically, keeping your pond clean and crystal clear

Built in UV-C filtration helps eliminate harmful bacteria and algae outbreak.

Feature a backwash cleaning function that can completely remove the dirt on the entire surface of the filters. Backwash cleaning can easily be done in a few minutes without opening the lid. This feature ensures that the filter performs at optimal levels for many days and prolongs the time between cleaning of filter

There is a clogging indicator that allows you to know when to backwash or clean the filter.

We use Jebao FM8000 eco water pump as it save more than 50% energy (electricity) compare to a normal water pump.

Picture after we installed the filter. Water circulation is much better now.

As the pond water was smelly due to dead fishes, algae and slug. We decided to add in Green Cut algae removal and EIHO Activate carbon to purify the water making it safe for fishes to live in. (Of course, we remove the dead fishes in the pond first)

Green Cut Powder Algae removal is used to remove and clear the algae in the water. It is safe for all species of fish

EIHO Activated carbon is used to remove smell and purifies the water, keeping water crystal clear.

It takes time to purify the water in the pond, we will leave it with this first.

We are going back next week to check out on the pond and hopefully we will be able to add fishes into the pond.